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Customers who've purchased a BlackBerry PlayBook recently may have gotten a flawed model.
According to Crackberry, about 1,000 PlayBook tablets have been recalled for having shipped with an OS that prevents them from loading software when first being set up.
"The majority of the affected devices are still in the distribution channel and haven't reached customers. RIM is working to replace the affected devices," according to a statement from RIM.
Users can see if their tablet is affected by going toCrackberry, where the serial numbers of recalled devices have been listed.
Read the full statement from RIM below:
RIM determined that approximately one thousand BlackBerry PlayBook tablets (16 GB) were shipped with an OS build that may result in the devices being unable to properly load software upon initial set-up.The majority of the affected devices are still in the distribution channel and haven't reached customers. RIM is working to replace the affected devices.In the small number of cases where a customer received a PlayBook that is unable to properly load software upon initial set-up, they can contact RIM for assistance.
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