But once people took home their taller, slimmer, 4G LTE-enabled handsets, some began noticing quirks that weren't apparent in the store.
From WiFi connectivity problems to odd noises coming from inside the device, here are the nine biggest complaints users have noted about the iPhone 5 (so far). After reading about the snafus, check out what critics have to say about the device in our review roundup.
Are you one of the millions of Apple customers who bought the iPhone 5 during its first few days of availability? Have you noticed anything odd about the handset?
"It's following Samsung in the flimsy-feel department," writes @befroggled.
"Feels like a toy," tweeted @HERSEYSDARK.
At 112 grams, the iPhone 5 is 20 percent lighterthan the previous generation, the iPhone 4S.
Every new iPhone brings complaints about battery life. (Read more about about the iPhone 4S's battery weakness here.) "horrible battery life, i am disgusted," mht83193 wrote on an Apple discussion thread. He describes losing 40 percent of his fully-charged iPhone battery in one hour.
Are people's iPhone batteries just be draining faster because of overuse, a new energy-sucking app or a glitch in iOS 6? During the key presentation on the iPhone 5, Apple claimed the iPhone 5 got 225 hours of battery life while on standby, compared to 200 for the iPhone 4S.
If you're having battery life issues with the iPhone 5, we recommend reading the blog iMore's
While white iPhone 5s are apparently not as easy to scuff as the black models, the white models have another problem of their own: A a tiny amount of light leaks out of the top right corner of the device's screen. The light leak can be see when they screen is activated in a dark room,according to complaints at MacRumors. The tech blog BGR confirms the "light leak" with its own phones. The iPad 2 reportedly had a similar problem in 2011, according to CNET.
When you drop several hundred on a new iPhone, you want it to be pristine. That's what makes the so-called "scuff-gate" controversy such a blemish on the reputation of a company as obsessed with design as Apple. Bloggers at AllThingsD and posters on the MacRumor forumscomplain that the black iPhone 5 is very susceptible to dings and scratches, perhaps dueto the iPhone 5's aluminum casing (which didn't exist on previous iPhones). Watch a 2-year-old girls scuff up a perfectly good iPhone 5 to the right, in a video from iFixIt.
Rattle, rattle. That's the sounds some iPhone 5 owners get when they shake their device,according to posts on the Apple.com forums. Some claim being told by Apple that it's normal noise created by camera competents, other say it's an unglued battery (the latter problem can be fixed with a trip to an Apple Store). In either case, it's annoying, as numerous YouTube videos show.
Again, Internet forums have been lighting up about slow to nonexistent WiFi connectivity in their new iPhones, when compared to the iPhone 4 or 4S. MacRumor writes(and posts on the Apple Forums confirm) that the issue for some users has to do with using a certain secure WiFi connection called WPA2. Moving to less secure WiFi connections resolves the issue, according to forums.
This is annoying: Imagine buying an iPhone, putting your SIM card in it and being told by your phone that there's "no SIM card installed." That's the error message reported in Apple.com forumshere and here. If you're having this problem, restart your phones by holding down the Home and Sleep buttons. If that doesn't help, take it to the Apple Store and they can replace your SIM Card.