For the third year in a row, the telecommunications company was named the worst major cell phone service provider in Consumer Reports' annual ranking, released on Nov. 29. AT&T "received 'middling to low marks' in voice and text service quality," giving it the lowest overall score among carriers, according to Gizmodo.
But AT&T wasn't the only carrier customers hated on. According to NBC News, "none of the big four national carriers had an overall satisfaction score above 72 percent," making this year's marks lower than in past surveys.
Among the four major U.S. carriers -- AT&T, Verizon, Sprint and T-Mobile -- Verizon was listed as the top-rated provider (again), receiving praise for its voice and data service quality. Engadget notes the results were based on a poll taken by over 63,250 subscribers through the Consumer Reports National Research Center.
AT&T still does have other companies beat with one service. Consumer Reports ranked its 4G LTE network the best option on the market. So... cheers to that AT&T!
The full results of the survey will be available in Consumer Reports' January 2013 issue. (Subscription is required to access them online.)